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Privacy Policy

Magent Minds Lab
 

1. Introduction

Welcome to Magent Minds Lab (“we”, “us”, “our”).
We are committed to protecting your personal data and respecting your privacy rights in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, store, and protect your data when you visit or purchase from our website.

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2. Who We Are

Magent Minds Lab is the data controller responsible for your personal data.

Contact Details:
Email: info@magentmindslab.co.uk
 

3. Data We Collect

We may collect and process the following types of personal data:

Identity Data

  • Name

  • Title (if provided)

Contact Data

  • Billing address

  • Delivery address

  • Email address

  • Phone number

Financial Data

  • Payment details (processed securely by third-party providers)

Transaction Data

  • Orders placed

  • Purchase history

  • Payment confirmations

Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage data

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4. How We Collect Your Data

We collect data through:

  • Orders placed on our website

  • Contact forms or emails

  • Newsletter sign-ups

  • Cookies and tracking technologies

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5. How We Use Your Data

We use your personal data to:

Process Orders

  • Confirm purchases

  • Deliver products

  • Provide customer support

Manage Our Business

  • Improve our website

  • Analyse customer behaviour

  • Prevent fraud

Marketing (where allowed)

  • Send promotional emails (only if you opt in)

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6. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contract – to fulfil your orders

  • Legal obligation – tax and regulatory compliance

  • Legitimate interests – improving our services and preventing fraud

  • Consent – for marketing communications

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7. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery companies (e.g. Royal Mail, DPD, Evri)

  • IT and website providers

We ensure all third parties comply with data protection laws.

We do not sell your personal data.

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8. International Transfers

If data is transferred outside the UK:

  • We ensure appropriate safeguards are in place

  • Such as approved contracts or adequacy decisions

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9. Data Retention

We keep your personal data only as long as necessary:

  • Order records: up to 6 years (for legal/tax purposes)

  • Marketing data: until you unsubscribe

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10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

To exercise your rights:
info@magentmindslab.co.uk

 

11. Data Security

We take appropriate measures to protect your data, including:

  • Secure website encryption (SSL)

  • Restricted access to data

  • Secure payment processing

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12. Cookies

We use cookies to improve your experience.

Cookies help us:

  • Remember your cart

  • Understand website usage

  • Deliver relevant content

You can manage cookies via your browser settings.

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13. Marketing Communications

You will only receive marketing emails if you:

  • Opt in

  • Or have previously purchased from us (soft opt-in rules apply)

You can unsubscribe anytime via:

  • Email link

  • Or by contacting us

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14. Complaints

If you are unhappy with how we use your data:

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

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15. Third-Party Links

Our website may contain links to other websites.

We are not responsible for their privacy practices.

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16. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

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