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Terms and Conditions of Sale

Magent Minds Lab

Last updated: May 2026

1. About Us

This website is operated by Magent Minds Lab (“we”, “us”, “our”).
We sell toys and related products online within the United Kingdom.

Contact details:
Email: info@magentmindslab.co.uk

2. These Terms

These Terms and Conditions govern your use of our website and the purchase of goods from us.

By placing an order, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or guardian

3. Products

We sell toys and related items.

We ensure:

  • Products match their descriptions

  • Items meet UK safety standards (including UKCA/CE where required)

However:

  • Colours and packaging may vary slightly from images

  • Availability is subject to stock levels

4. Orders

When you place an order:

  • You will receive an order confirmation email

  • This does not mean your order is accepted

  • A contract is formed only when we dispatch your goods

We reserve the right to:

  • Cancel orders due to stock issues

  • Refuse suspicious or fraudulent orders

5. Prices & Payment

  • All prices are in GBP (£)

  • Prices include VAT (where applicable)

  • Delivery costs are shown at checkout

We accept payment via:

  • Debit/credit cards

  • [Add other methods e.g. PayPal, Klarna]

We reserve the right to correct pricing errors.

6. Toy Safety

At Magent Minds Lab, safety is a priority.

  • All toys comply with UK safety regulations

  • Age restrictions must be followed

⚠️ Warning:

  • Some toys may contain small parts

  • Not suitable for children under 3 years

If you suspect a safety issue:

  • Stop using the product

  • Contact us immediately

7. Your Responsibilities

You agree:

  • To use products safely and as intended

  • To supervise children where required

  • Not to misuse our website

8. Liability

We are responsible for:

  • Loss or damage caused by our breach of contract

  • Foreseeable loss

We are not responsible for:

  • Indirect or unexpected losses

  • Misuse of products

Nothing excludes your legal rights, including liability for:

  • Death or personal injury caused by negligence

  • Fraud

9. Data Protection

We process your personal data in accordance with our Privacy Policy, which complies with UK GDPR.

10. Intellectual Property

All website content, including:

  • Logos

  • Images

  • Text

belongs to Magent Minds Lab and may not be reused without permission.

11. Complaints & Disputes

If you are unhappy:

  1. Contact us first at support@magentmindslab.co.uk

  2. We aim to resolve complaints within 14 days

If unresolved:

  • You may use an Alternative Dispute Resolution (ADR) provider

  • You retain the right to take legal action

12. Changes to These Terms

We may update these Terms from time to time.

The version in force at the time of your order will apply.

13. Governing Law

These Terms are governed by the laws of:

England and Wales

You may bring claims in UK courts.

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